Management

Can Tesla Avoid a Breakdown?

Tesla is ahead of its competition in many regards — and, despite some recent controversial comments, CEO Elon Musk is considered to be a big reason why. But will the company’s first-mover advantage pay off?

Five Ways Companies Can Be More Nimble

Companies value the benefits of agility. But they must do it strategically using five kinds of agility, writes Vivekin CEO Baba Prasad in his book, 'Nimble.'

BlackRock’s Diversity Chief: Do Your Employees Feel They Belong?

Diverse teams make better decisions and are more resilient over time, says BlackRock's Jonathan McBride.

How Companies Can Develop Anti-bias Strategies that Work

The effectiveness of unconscious bias education hinges on a number of factors, including how it is presented, where and when it takes place, and whether an organization’s culture is conducive[…]

Will the Fight Against Fraudulent Returns Pay Off for Retailers?

Retailers lose billions every year because of fraudulent merchandise returns. How can they weed out problem customers without alienating the good ones?

How Better Training Can Help Companies Face the ‘Tech Tide’

AI cannot replace the power of a human smile in customer engagement, and the chief differentiators for excellence are training and culture, Tom Peters says in his new book.

Why Empathy Is More Than Standing in Another’s Shoes

A new book about empathy finds that the idea of putting oneself in another’s shoes is changing, but still offers many rewards for individuals and organizations.

Why Top Performers Quit When the Going Gets Tough

When facing adversity, favorites are more likely to walk away than underdogs, new Wharton research finds. The reason: potential embarrassment over not meeting expectations.

Managing the Dark Side of Workplace Friendships

Friendships in the workplace are valuable. But Wharton research shows they can also lead to complexities and challenges for those inside and outside the circle.

How Big Data Can Make a Big Difference in HR

HR has been slow to adopt data analytics. SAP's chief learning officer discusses why companies must incorporate data into the HR process and other insights from her new book.

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